Marketplace Assistant (Online Store Admin) - Bandung

Join our dynamic team as a Marketplace Assistant in Bandung! As an Online Store Admin, you'll play a crucial role in managing our e-commerce platform, ensuring smooth operations, and delivering exceptional customer service. This is a fantastic opportunity for someone passionate about digital commerce to thrive in E-Commerce Solutions Indonesia.

In this role, you'll be handling daily operations, including order processing, inventory management, and customer inquiries. You'll work with various e-commerce platforms like Shopee, Tokopedia, and Lazada, ensuring our products are listed accurately and our customers receive timely updates. With E-Commerce Solutions Indonesia, you'll be part of a growing company that values innovation and customer satisfaction.

📋 Tanggung Jawab Pekerjaan

• Manage daily online store operations, including order processing and inventory management.
• Ensure product listings are accurate and up-to-date across multiple e-commerce platforms (Shopee, Tokopedia, Lazada).
• Provide exceptional customer service by responding to inquiries and resolving issues promptly.
• Monitor sales performance and provide regular reports to the team.
• Assist in promotional activities to boost sales and customer engagement.
• Collaborate with the marketing team to ensure campaign success.
• Maintain a high level of accuracy and attention to detail in all tasks.
• Stay updated with the latest trends and best practices in e-commerce.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in e-commerce, online store administration, or a related field.
• Familiarity with e-commerce platforms such as Shopee, Tokopedia, and Lazada.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Proficiency in using Microsoft Office (Excel, Word).
• Basic knowledge of digital marketing tools and strategies.
• Ability to work well under pressure and meet deadlines.
• Bachelor's degree in Business Administration, Marketing, or a related field is a plus.

🛠️ Keahlian

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