Logistics Account Specialist - BPO (6 Months Experience Welcome)

Are you ready to accelerate your career in the dynamic world of Business Process Outsourcing (BPO)? Join our expanding team as a Logistics Account Specialist and become a key player in delivering exceptional customer service within the logistics sector. This role offers a fantastic opportunity to grow and develop your skills in a supportive and collaborative environment. Based in Bali, you'll be part of a team that's dedicated to providing top-notch service to our clients. Whether you're a seasoned professional or just starting your career, we welcome applicants with 6 months to 2 years of experience.

As a Logistics Account Specialist, you'll be responsible for managing and maintaining client accounts, ensuring that our services meet the highest standards of quality and efficiency. You'll work closely with our clients to understand their needs and deliver tailored solutions. This role is perfect for those who are passionate about logistics and customer service, and who want to make a real impact in the industry.

Join Private Advertiser and be part of a team that's committed to excellence and innovation. We offer a competitive salary, a supportive work environment, and the opportunity to grow and develop your career. If you're ready to take the next step in your career, we want to hear from you!

📋 Tanggung Jawab Pekerjaan

• Manage and maintain client accounts, ensuring high levels of customer satisfaction and retention.
• Develop and implement account strategies to drive business growth and profitability.
• Monitor and analyze account performance, providing regular reports and recommendations.
• Collaborate with cross-functional teams to deliver exceptional customer service.
• Stay up-to-date with industry trends and best practices in logistics and customer service.
• Provide training and support to team members to ensure consistent service delivery.
• Build and maintain strong relationships with clients, acting as a key point of contact.
• Participate in sales and marketing activities to drive account growth.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Logistics, or a related field.
• 6 months to 2 years of experience in logistics, customer service, or a related field.
• Strong understanding of logistics operations and processes.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Proficiency in using Microsoft Office Suite (Excel, Word, PowerPoint).
• Familiarity with CRM systems such as Salesforce or HubSpot is a plus.
• Ability to travel to client sites as required.

🛠️ Keahlian

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