Insurance Claim Officer

Join PT Asuransi Bangka Belitung Sejahtera, a leading insurance provider in the Bangka Belitung region, as an Insurance Claim Officer. In this dynamic role, you will play a pivotal part in ensuring smooth and fair claim settlements for our valued clients. Your expertise will be crucial in managing and processing insurance claims efficiently, from initial assessment to final resolution. Based in Pangkal Pinang, you will be part of a team dedicated to delivering exceptional service and maintaining the highest standards of integrity and professionalism.

As an Insurance Claim Officer at PT Asuransi Bangka Belitung Sejahtera, you will be responsible for handling a wide range of insurance claims, including property, vehicle, and life insurance. You will work closely with our claims adjusters, surveyors, and legal teams to ensure that all claims are processed accurately and in accordance with our company's policies and procedures. Your ability to communicate effectively with clients, policyholders, and other stakeholders will be essential in resolving any disputes or issues that may arise.

This is an exciting opportunity to join a reputable insurance company and make a meaningful impact on the lives of our clients. If you are a detail-oriented professional with a strong background in insurance claims and a passion for customer service, we invite you to apply for this role. We offer a competitive salary and a comprehensive benefits package to attract and retain top talent.

📋 Tanggung Jawab Pekerjaan

• Assess and evaluate insurance claims to determine coverage and payout amounts.
• Conduct interviews with policyholders and witnesses to gather information about claim incidents.
• Review and verify documentation, including police reports, medical records, and repair estimates, to support claim decisions.
• Collaborate with internal teams, such as legal and risk management, to resolve complex claims.
• Communicate with clients and other stakeholders to provide updates on claim status and resolve any disputes.
• Ensure compliance with insurance regulations and company policies throughout the claims process.
• Monitor claim trends and identify areas for process improvement.
• Maintain accurate and up-to-date records of all claim activities.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Insurance, Business Administration, or a related field.
• Minimum of 3 years of experience in insurance claims processing or a similar role.
• Strong knowledge of insurance policies, regulations, and claim procedures.
• Excellent communication and interpersonal skills to interact with clients, policyholders, and internal teams.
• Ability to work under pressure and meet tight deadlines.
• Proficiency in using Microsoft Office Suite, particularly Excel and Word.
• Familiarity with insurance claims software, such as ClaimWorks or similar systems, is a plus.
• Valid driver's license and access to a reliable vehicle for claim investigations.

🛠️ Keahlian

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